Dealers normally produce an average of $900 per year from each customer they serve each year. Therefore, a dealer could produce an extra $360,000 of income from just 400 extra customers that use them. A great source of these extra customers are customers who them – and then disappear for a year or more. For instance, dealers with 20 service techs will normally serve 2,500 customers each year – but then totally disappear for a year or longer.
RPM is able to help you go after these customers with a sound plan which improves customer loyalty and is already benefiting other dealers. It’s a plan which can be launched in only about 90 days – with clear, measurable results just 90 days later. This is for the sake of nudging the customer to use you again sooner. This is instead of later – or none at all.